Shipping policy

  • Shipping Policy

    • Processing time: Orders are processed within 1–3 business days

    • Australia shipping: Standard delivery usually takes 2–8 business days, depending on location

    • International shipping: Delivery usually takes 7–21 business days, depending on destination and customs clearance

    • Shipping costs: Shipping fees are calculated and displayed at checkout based on the destination, shipping method and order details

    • Tracking: Tracking information is provided when available

    • Address accuracy: Customers are responsible for providing a correct and complete shipping address. Additional shipping costs may apply if an order must be reshipped due to an incorrect address

    • Delays: Delivery times are estimates and may be affected by carrier delays, weather, customs inspections or peak periods

    • Australian Consumer Law: Nothing in this policy limits any rights customers may have under Australian Consumer Law